Change my username

Go to “Settings & Privacy” to manage your account profile, privacy switches and login status. Logins, sign-ups and logouts are recorded with the device and time, making it easier to spot unusual logins.

To change your username, recover your password or restore your account, have your registered email and your most recent purchase record ready, then submit an “Account & Login” ticket at the bottom of the Help Center. Our support team will reply during business hours.

To keep your account secure, we recommend turning on two-factor authentication and never sharing your login information.